Such a let down. Miss cleaning areas

This machine was meant to be the upgrade to the L20 ultra which they didn’t want to fix. But it’s been such. Let down. Smaller water tanks. And also poor cleaning performance. It doesn’t pick up all the dirt or see it even. Latest is for the machine just to not clean areas.

The camera has stopped working and it says failed to open the video, please try again later. Feature enhancements in this update.

Dear user,
We’re truly sorry to hear about your experience and the disappointment this has caused.
To help us better understand the issue and provide more effective support, could you please record a short video showing the situation where the machine is unable to pick up dirt? Additionally, it would be very helpful if you could specify the scenarios in which you notice poor cleaning performance (for example, specific floor types or areas).
Kindly send the video and details to support.ae@dreame.tech. This will allow our team to accurately assess the issue and assist you in resolving it as quickly as possible.
Thank you for your cooperation and understanding.